2026 NNGC

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Refund Policy

All refund requests must be submitted to the 46th National Narrow Gauge Convention (NNGC) Executive Board and will be considered on a case-by-case basis. The 46th National Narrow Gauge Convention Executive Board will, at their discretion, decide the validity of the refund request and is the only body authorized to
make refunds. Their decision is final. Please use the contact link at the bottom of each section of this page to request a refund or clothing related request.

Attendees Registrants

  1. The 46th NNGC will fully refund a canceled registration and/or extra fare fees (minus a $20 administrative fee) until May 30, 2026.
  2. The 46th NNGC will refund one-half of a canceled registration and/or extra fare fees (minus a $20 administrative fee) between May 31 and June 30 2026,
  3. No registration and/or extra-fare fees refund requests will be accepted or refunds approved after June 30, 2026. If you must cancel after June 30, 2026, please inform us that any extra fare vacancies can be filled with wait-listed persons. If we have wait-listed persons who register for your canceled extra fare, your fee for the extra fare will be fully credited (minus a $20 administrative fee).

Request an Attendee Refund

Vendor Registrants

  1. The 46th NNGC will fully refund a canceled vendor registration and/or extra fare fees (minus a $20.00 administrative fee) until March 3, 2026.
  2. The 46th NNGC will refund one-half of the canceled vendor registration and/or extra fare fees (minus a $20.00 administrative fee) between April 1 and June 30, 2026.
  3. No vendor refunds will be issued for cancellations after June 30, 2026. If you must cancel after June 30, 2026, please inform us that any extra fare vacancies can be filled with wait-listed persons. If we have wait-listed persons who register for your canceled extra fare, your fee for the extra fare will be fully credited (minus a $20 administrative fee).

Request a Vendor Refund

Add-on Ticketed Clothing Merchandise

The 46th NNGC cannot refund clothing merchandise orders.

  1. If you’ve accidentally ordered the wrong size clothing article, until June 30, 2026 you can use the following contact link to request a size change. Request a clothing size change.
  2. If for some reason you are not able to attend the 46th NNGC, your clothing purchase can be sent to you. You will be responsible for shipping costs. Please use the following contact link to request a shipment of your clothing item. Request shipment of a clothing item.

General Terms

  • All refund requests shall be made in writing (emails are acceptable using the links above) to the 46th NNGC Executive Board by the above dates.
  • Approved refunds will be processed and refunded by the dates listed above or after the close of the convention.
  • Refund payments will be made by check. No refund requests will be accepted after the convention starts on September 2, 2026.
  • Registrants and vendors who fail to attend the convention without making prior arrangements will not receive refunds.
  • No refund for unused extra fare tickets, tour tickets, or modeling clinic fees will be approved.